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Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 25970 Views
  • 0 replies
  • 11 kudos

Resolved! URGENT!!!! LIVE CBS NEWS VIDEO STOPPED WORKING WITH CHROMECAST ULTRA

when using voice command " Hey google, play CBS News" with a Google assistant speaker, I can instantly watch Live CBS News Video on my chromecast ultra connected TV , but now it has STOPPED WORKING, Instead, only Youtube version of the CBS News is pl...

brian12392 by • Community Member
  • 4750 Views
  • 26 replies
  • 0 kudos

YouTube kids on google tv showing ads with YouTube premium

YouTube kids on google tv I showing my child ads, even though I am a YouTube's premium member. Has been happening for months. YouTube kids app on mobile Android phone - no ads.YouTube on google tv - no ads. youtube kids on google tv - showing ads to ...

Dudl by • Community Member
  • 879 Views
  • 3 replies
  • 2 kudos

Chromecast with Google Tv USB issues

Hi, Since the last update in July. I cannot access USB files and I cannot use the apps on my usb storage or move apps to USB storage. Anyone have a fix in this issue please?

ElNasir by • Community Member
  • 2022 Views
  • 7 replies
  • 0 kudos

Chromecast won't stay on selected resolution and framerate

I really enjoy the Chromecast with Google TV EXCEPT, there are all kinds of juddery framerate problems playing back video UNLESS I force the chromecast to run in 4k/24fps mode. Once I force it to run in 24fps, the video-smoothing and jumpiness issues...

iamnid by • Community Member
  • 1592 Views
  • 8 replies
  • 1 kudos

Nteflix not working on Chromecast with google TV

HiMy netflix app only give me the code: ui-800-3(307006) when I try to start netflix in Google TV. The Chromecast is brand new and it was like this from the beginning. Any ideas? Have tried: Clear memoryReinstall netflixReboot chromcastReboot wifi ro...

Axling by • Community Member
  • 1750 Views
  • 7 replies
  • 0 kudos

Chromecast keeps restarting

Chromecast keeps crashing and restarting. I have turned it off and on, I've tried plugging into other powerpoint, I've restarted it Nd also did a factory reboot. Nothing will fix it. Help?

Neko87 by • Community Member
  • 731 Views
  • 3 replies
  • 0 kudos

Resolved! chromecast android tv - can't switch accounts on youtube

Hi.I've just bought a chromecast with google tv. I'd already added me and my wife's accounts.But when I enter youtube, and try to login, it appears only my account and the add child option, as well as manage accounts (sorry if it's not exactly the te...

urheil by • Community Member
  • 4318 Views
  • 9 replies
  • 1 kudos

Chromecast setup from Google home not working

Can't get Chromecast working. Trying to set up Chromecast between HDMI computer monitor and Android phone. Monitor and Android phone are both connected to same Wi-Fi network. Can't get connected through Google home app on phone. We get to the point w...

MomNick by • Community Member
  • 1364 Views
  • 5 replies
  • 0 kudos
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