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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by • PE Program Manager
  • 451 Views
  • 3 replies
  • 1 kudos

Chromecast not loading Amazon prime and Disney plus long load times

Been using chromecast for years great no issues. Setup and worked well with all apps. Amazon, Netflix, Spotify, Disney plus. Recently Chromecast hasn't been able to connect with prime video and Disney plus app. Netflix and YouTube works fine. Prime v...

old chromecasts don't work with new routers?

the chromecasts i have are for the most part 3rd gen however as of writing, i don't know if maybe one of them is 2nd gen.. but probably not. none of them have google TV built in. once i tried to upgrade to a mesh wifi router system and the chromecast...

Chromecast Audio?

Is google ever going to make Chromecast audio dongle again? I feel like these are great for bringing back to life old speakers that sound great. This would be a great way to reduce waste as you could use speaker that are already around instead of hav...

DCR77 by • Community Member
  • 1174 Views
  • 4 replies
  • 2 kudos

Non-standard power supply error

Hi there,My Chromecast Ultra comes up with the warning that it won't stream 4k because of a 'non-standard power supply'. I'm using the out-of-the-box power supply. If I unplug and re-plug the power supply it will work for a short time but go back to ...

vontonks by • Community Member
  • 1288 Views
  • 4 replies
  • 1 kudos

Resolved! Chromecast repeatingly pressing enter

Dear all, Since a few days there seems to be a problem with my chromecast with google tv. When I start streaming a series, no matter what streaming service, at random points the chromecast start behaving like I'm pressing the enter button of the goog...

YouTube videos suddenly are fuzzy

Last several days when casting YouTube videos from Android phone to Chromecast on my TV, the videos have become extremely fuzzy or degraded. They sometimes clear up after 5 minutes. They also disconnect and become controlled by Google Home, but YouTu...

Mark97525 by • Community Member
  • 1788 Views
  • 7 replies
  • 0 kudos

Chromecast w/GTV loops at Signing In

During setup, when it attempts to "sign-in" to my account, it keeps looping and never logs in, why, why won't it get past this?!? I have 2 factor USB key password protection turned on, and my 21 Razr 5G uses hardware encryption and it still refuses t...

Chrome cast

Wi-Fi problems

Hudbud_34 by • Community Member
  • 1635 Views
  • 3 replies
  • 0 kudos

Can't play on this display

Your device is connected to an unsupported device error. Hulu won't display netflix works fine

Mikeg74 by • Community Member
  • 4733 Views
  • 5 replies
  • 0 kudos

Chromecast Can't Connect to Wi-Fi

Greetings,This is my first time setting up a Chromecast unit.Although I selected 1st generation Chromecast as device type for this post, it could be a 2nd gen unit. It is not an Ultra.I have cycled power on the Chromecast. The unit has a solid white ...

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