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Troubleshoot an issue with Google Cast on VIZIO TVs

Hello,There is a known issue with the Google Cast feature on certain VIZIO TV models from 2016-2020. We are actively working to roll out a fix on all affected TVs in early May, with no action required from you.In the coming days, all impacted users c...

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 25794 Views
  • 0 replies
  • 11 kudos

Resolved! Castplay on Kogan TV with inbuilt chromecast

Hello, I bought a Kogan TV with inbuilt chromecast and saw that to use the casting, I have to download castplayTV, is that correct. When i try to set it up by scanning the QR code to download the app on my IOS, it says that the app is not supported i...

SThomsy by • Community Member
  • 6414 Views
  • 9 replies
  • 0 kudos

sudden wifi connection issue

I've been using the Chromecast with GoogleTV for half a year now and it worked like a charme until a week ago when it lost connection to my wifi and was never able to reconnect. Whenever i select my wifi in the list of availables wifis the chromecast...

2.4Ghz wifi not working

Hi. I'm having issues connecting my Chromecast to my home network. I can connect it to my 5Ghz wifi, but it's not ideal, and I want to use it on the 2.4Ghz network, but it just doesn't connect. I tried factory resetting the device, reinstalling and r...

German by • Community Member
  • 1109 Views
  • 6 replies
  • 0 kudos

Help please anyone

Hello, wondering if anything me can help me please... I recently got an Android box (shield) which has a built in Chromecast. My problem lies in, when I watch things on my phone and wish to cast it onto my tv, it gives me the option to cast to Shield...

Resolved! Can you use Chromecast in Spain using data from iPhone?

Hi, we're going to Spain and want to be able to use Chromecast with the tv. We don't have wifi so was wondering if we would be able to use the data from my iPhone contract? Or does it definitely have to be via wifi? Any help gratefully appreciated. M...

jaynebun by • Community Member
  • 1427 Views
  • 5 replies
  • 0 kudos

Resolved! Help: I can't install YouTube on a Chromecast with Google TV

I'm trying to set up a new Chromecast with Google TV. For some reason I am unable to download the YouTube app. When I search for the app, It doesn't even show up. I am living in Cambodia, and I'm not aware of any reasons why it wouldn't let me downlo...

reflexline by • Community Member
  • 2057 Views
  • 4 replies
  • 1 kudos

Resolved! How do I activate a Gen1 Chromecast?

Having an issue with casting my PC to a 1st Gen Chromecast on my Samsung TV.Don’t know if it has something to do with connecting to my Wireless Network. I say this because when I switch my source on the TV to the Chromecast device connected to HDMI3 ...

parryjm by • Community Member
  • 10721 Views
  • 13 replies
  • 0 kudos

Screen Size Adjustment

I have developed a recent issue with my Chromecast with Google TV device.At least one of my apps (X-plore) no longer seems to display properly on my screen as its margins extend slightly beyond the edges of the monitor screen. I can't seem to find an...

pracom by • Community Member
  • 1745 Views
  • 6 replies
  • 1 kudos
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