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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by • PE Program Manager
  • 4697 Views
  • 16 replies
  • 6 kudos

Now App in UK

I installed a Google TV (HD) and was surprised to see the Now app was present when it is missing from my 4k dongle.Now that my 4k dongle has been upgraded to Android 12, as per the HD model, I was hoping the Now app would appear on my 4k model, but a...

Chromecast remote

When using the remote to turn volume up and down whilst watching YouTube and prime video live sports it causes stuttering.

Jamesed76 by • Community Member
  • 437 Views
  • 0 replies
  • 0 kudos

Chromecast won't play music AND show pictures in ambient mode

I purchased the Chromecast with Google TV for our clubhouse area so it can play music and show pictures in ambient mode from our business. It worked for a while but a couple of months ago it stopped working. We are able to cast YouTube music to the C...

Su3lime by • Community Member
  • 6637 Views
  • 4 replies
  • 1 kudos

The app remote doesn’t work

When I first started to use the chromecast everything worked fine but now I can’t use the remote in the app. It says “ Full remote unavailable. Make sure your streaming device has the latest software.” But there is no update for the chromecast or the...

Solarrays by • Community Member
  • 2055 Views
  • 6 replies
  • 0 kudos

Chromecast gen3

When I cast dstv now live it keeps on crashing nedflix, disney and show max works only the live channels on dstv now keep on going out

dtoitand by • Community Member
  • 1280 Views
  • 4 replies
  • 0 kudos

YouTube crashes whilst using Chromecast

I have the latest Chromecast plugged into my LG smart TV it works fine with all apps and streaming but when using YouTube after playing each video it crashes YouTube every time I'm is there a work around this please many thanks Pete

Petec7 by • Community Member
  • 838 Views
  • 2 replies
  • 0 kudos

Chromecast con Google TV no mi inicia ni me permite resetear

Hola, tengo un Chromecast con Google TV hace tiempo y justo ayer lo actualicé a Android 12 y no se si fue por eso pero ahora al prenderlo se queda en e imagen del rectángulo con los colores alrededor y no avanza y tampoco me permite resetearlo con el...

Matías by • Community Member
  • 2007 Views
  • 6 replies
  • 0 kudos

No devices available error message

Hi, I just changed my internet Wi-Fi connection from NBN to 5G. I then reset my chrome cast to factory settings while trying to connect it to the new Wi-Fi signal. I managed to connect chrome cast and my iPhone to the 5G Wi-Fi. However now it says ‘n...

Brittany89 by • Community Member
  • 1578 Views
  • 3 replies
  • 0 kudos
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