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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by • PE Program Manager
  • 613 Views
  • 7 replies
  • 1 kudos

Chromecast 3rd generation problem

Just got a new chromecast 3rd gen.Connected the device to hdmi port on the tv, ac connection as well.installed Google home on my android cell phone, and started to setup the device.Google home detected the new device, configured, connected it to wifi...

Adrian01 by • Community Member
  • 1180 Views
  • 3 replies
  • 1 kudos

Chromecast 2nd Gen no longer appearing on connected HDMI port

Hi all,Thanks in advance for your assistance with this. My 2nd Gen Chromecast has stopped working. There's power to the device, since there is a constant orange light. The reset button doesn't appear to be stuck, but a hard factory reset via the devi...

micrawshaw by • Community Member
  • 5684 Views
  • 5 replies
  • 0 kudos

Prevent people casting to chromecast

HiI travel a lot and bring my chromecast 4 with me to hook up to the TV. Is there any way of preventing the whole hotel to try and cast their **bleep** to my chromecast. It's really annoying not being able to watch anything for more than 5min before ...

Djee by • Community Member
  • 10228 Views
  • 10 replies
  • 1 kudos

Google TV remote power botton

My Google TV remote power button no longer controls the power of the Samsung TV. The volume button still controls the volume on the Samsung Soundbar. I have tried to unpair the remote and re-pair, factory reset, removing the TV as a device and re-add...

jyarmei1 by • Community Member
  • 1895 Views
  • 9 replies
  • 0 kudos

Can’t sign into google home with account

I received a reminder to switch to Google home from Google wifi. I never used Google wifi and my email address is not one of the choices to set up google home. i don’t have google chrome cast but it’s a required field

Notathome by • Community Member
  • 1032 Views
  • 4 replies
  • 0 kudos

No existant customer service

1 cant even access my current support cases to even get help, cant find them after 2 days of no reply from support.2 cant turn off search results talk back from assistant. No the talkback settings in accessibility does not fix this.There is no ffalco...

Resolved! Hotels

Hey gang. I have a Chromecast I brought from home. My house is flooded, so I’m going to be stuck in this hotel for months, and the Chromecast is my only source of sanity. The hotel has a device hooked to the back of the TV, but it has HDMI inputs. I ...

Resolved! Chromecast 3rd not connecting to wifi

So I bought a chromecast new and it's the 3rd generation and it won't connect to my WiFi.I have factory reset the device, my WiFi, uninstalled the Google home app, restarted my phone and removed all other devices from the Google home app and it still...

Kayleighb by • Community Member
  • 1315 Views
  • 5 replies
  • 0 kudos

Incompatible adapters?

Hello. I just bought these two adapters from aliexpress. One for connecting ethernet to my Chromecast (with google tv) and the other to connect a usb stick for more storage. They both work when used alone, but when I connect them together only the us...

Telles by • Community Member
  • 826 Views
  • 4 replies
  • 0 kudos
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