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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by • PE Program Manager
  • 633 Views
  • 7 replies
  • 1 kudos

Google TV remote power botton

My Google TV remote power button no longer controls the power of the Samsung TV. The volume button still controls the volume on the Samsung Soundbar. I have tried to unpair the remote and re-pair, factory reset, removing the TV as a device and re-add...

jyarmei1 by • Community Member
  • 1899 Views
  • 9 replies
  • 0 kudos

Can’t sign into google home with account

I received a reminder to switch to Google home from Google wifi. I never used Google wifi and my email address is not one of the choices to set up google home. i don’t have google chrome cast but it’s a required field

Notathome by • Community Member
  • 1042 Views
  • 4 replies
  • 0 kudos

No existant customer service

1 cant even access my current support cases to even get help, cant find them after 2 days of no reply from support.2 cant turn off search results talk back from assistant. No the talkback settings in accessibility does not fix this.There is no ffalco...

Resolved! Hotels

Hey gang. I have a Chromecast I brought from home. My house is flooded, so I’m going to be stuck in this hotel for months, and the Chromecast is my only source of sanity. The hotel has a device hooked to the back of the TV, but it has HDMI inputs. I ...

Resolved! Chromecast 3rd not connecting to wifi

So I bought a chromecast new and it's the 3rd generation and it won't connect to my WiFi.I have factory reset the device, my WiFi, uninstalled the Google home app, restarted my phone and removed all other devices from the Google home app and it still...

Kayleighb by • Community Member
  • 1317 Views
  • 5 replies
  • 0 kudos

Incompatible adapters?

Hello. I just bought these two adapters from aliexpress. One for connecting ethernet to my Chromecast (with google tv) and the other to connect a usb stick for more storage. They both work when used alone, but when I connect them together only the us...

Telles by • Community Member
  • 827 Views
  • 4 replies
  • 0 kudos

Chromecast TV sounds like hot garbage.

So unhappy I bought a Chromecast. There is way too much bass added. I went back to streaming through my laptop. Chromecast is going in the trash where it belongs.

Jaybee1 by • Community Member
  • 598 Views
  • 1 replies
  • 0 kudos

cannot connect any device to 4K google chromecast

I've done everything that has been suggested from google and youtube from power cycling the router, disabling AP isolation, resetting my network settings on my phone, enabling local network settings, to factory resetting the new chromecast several ti...

When will guest mode issues get resolved

Seems that many people reported issues with guest mode pin not showing up. I've tried all the recommendations but nothing works. Was the reason I purchased the product, very sad it doesn't work and appears to have been a problem for about a year.

WowPT by • Community Member
  • 677 Views
  • 3 replies
  • 0 kudos
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