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Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Diamond Product Expert
  • 26357 Views
  • 0 replies
  • 12 kudos

Resolved! Chromecast revert to 1080 when turn-on

Everytime I turn on CCGTV the TV resolution reverts to 1080p when it is supposed to stay at 4K. Can anyone help solve this problem?

Where have my profiles gone?!

A couple of months ago I was so happy! I had my profile, my wife could have one, and my daughter had one... Now... Back to just mine. Where have they gone and why does it seem like I can't get them back

Resolved! Ambient mode pictures appear darker

Pictures in my Google Photos album appear darker on the TV screen when they are displayed via the Chromecast (gen 1) ambient mode setting - when compared to the same album viewed via Google Photos app on the TV. Does Google apply some kind of vignett...

Arvindp by Community Member
  • 2502 Views
  • 7 replies
  • 1 kudos

Chromecast - Protected Management Frames - possible issue

Hi, my chromecast recently stopped connecting to my phone after a phone update. I think my Chrome cast is first gen, bought in 2018 just as another version was released, but have found nothing on the box to confirm this.The phone update brought with ...

GoodnessMe by Community Member
  • 1061 Views
  • 4 replies
  • 0 kudos

ChromeCast

I am not able to cast desktop to my tv from windows 10 pc

T_T by Community Member
  • 726 Views
  • 3 replies
  • 0 kudos

Casting on two tvs on an iPad

Trying to cast on two tvs. Both have chrome cast with google tv. Can only cast to one. How do I cast the same to the second tv?

Richb69 by Community Member
  • 430 Views
  • 1 replies
  • 0 kudos

Resolved! Chromecast

I have 5 TVs and I would like to stick a Chromecast in each of them and control it from one device, I may use the same app to play the same show show on various devices at the same time I'm or a completely different show on each device at the same ti...