remote broken

[TimC01]

the google store told me to come to this site to ask for a replacement since it should still be under warranty it has been less than a year since google dropped tv for this system.

please advise me to the next phase and how to get the new remote. thank you. 

p,s, just an fyfi i have tried all the online fixes that you suggest and none work i was told it needs replaced!

[Byteguy]

To make a warranty claim, go to this page:

https://support.google.com/product-documentation/troubleshooter/3070579

[Jeran]

Hey there TimC01,

I'm just checking up on this thread, did you have any more questions or need any additional help? 

Thank you for helping out on this thread, Byteguy!

Best regards,
Jeran
 

[Jeran]

Hey there TimC01,

Do you have any more questions or need any additional help? 

Thank you,
Jeran
 

[Jeran]

Hey TimC01,

Do you have any more questions that we can address? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran