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Troubleshoot an issue with Google Cast on VIZIO TVs

Hello,There is a known issue with the Google Cast feature on certain VIZIO TV models from 2016-2020. We are actively working to roll out a fix on all affected TVs in early May, with no action required from you.In the coming days, all impacted users c...

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 25842 Views
  • 0 replies
  • 11 kudos

Resolved! Chromecast drops internet connection frequently

My Chromecast drops my internet connection frequently. I bought the Chromecast because I subscribed to YouTubeTV, which I love. However, the only way I can watch YouTubeTV is on my computer, not on my TV, though I could connect the computer directly ...

NoJoyinVA by • Community Member
  • 1855 Views
  • 9 replies
  • 0 kudos

my chromecast remote light is solid

the light on my chromecast remote is sloid. i know it says the mic is on or it is updating. but it has been sitting here for a week. how do i fix it?

diaz8917 by • Community Member
  • 660 Views
  • 3 replies
  • 0 kudos

Can't Connect to my chromecast for setup

I am trying to set up my chromecast because i moved.I have reset it (3 times, all new chromecast numbers). my screen shows welcome, to get startedI go to google home and set up new device. it finds my chromecast but still has the old name "Living Roo...

5252Cam by • Community Member
  • 1150 Views
  • 4 replies
  • 1 kudos

DLNA client on Chromecast with google tv

Hi,I would like to connect my home LAN DLNA server with any client on chromecast with google TV to have multichannel sound. Right now I use VLC to connect my Uniwersal Media Server and sound is stereo only, even if the file is DD 5.1 for instance.Dir...

robus_pl by • Community Member
  • 10507 Views
  • 13 replies
  • 0 kudos

Ambient mode, even with CwGTV won't show all my google photos

Ambient mode, even with CwGTV won't show all my google photos. Is this still a known bug, or annoying feature? Yes, I have tried: Turning curate to live albums only Favourites or starring photos for the album's Using Chromecast Using Chromecast Ultra...

chiano91 by • Community Member
  • 1628 Views
  • 11 replies
  • 0 kudos

Chromecast can't connect to wifi

So, I can't set up the Chromecast, it'll be able to see and identify and log onto it from the Google home app, but aside from last night, I haven't been able to stream because it just keeps saying "can't connect to wifi"I've set it up AGAIN, still do...

Grump by • Community Member
  • 1299 Views
  • 5 replies
  • 0 kudos

All content is playing in Black and White!

I have Chromecast built in on my so-called Smart TV, but regardless of which streaming channel I'm using, the content is all playing in black and white, if at all. All the scene panels are showing in colour if I'm trying to go back or forward on the ...

GayleM by • Community Member
  • 732 Views
  • 3 replies
  • 0 kudos

Streaming app issues chromecast

Since I did factory reset and firmware got updated to 1.56.291998, casting CraveTV app from iOS became problematic. It's able to cast but episodes would stop in a few minutes then next episode plays then stop again after few minutes just to move to t...

Connect Chromecast to phone mobile data no Wi-Fi available

I don’t know how to connect to my Chromecast as it’s still trying to connect with my old internet connection but I don’t have any internet so I was trying to connect the Chromecast to my mobile data and I have been trying for hours if anyone can help...

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