07-29-2022 04:26 PM
I set everything up and watched several shows and signed into several apps. In the middle of watching a show on netflix, the show went off and a 0% came into the middle of the screen. It never loaded again. I went out and unplugged everything and when I try to resume the show, I get the following message:
"We're having trouble accessing this title for you fight now. Please try again later"
I also cannot sign in to any other shows or apps. I get the same message. Please advise.
07-30-2022 02:17 AM
Hello i have the same problem with google chromecast ver. 1... its problematic to configure this cast....
08-01-2022 10:58 PM
I was having the same problem and tried everything, cache clearing, re-installing apps, factory reset (hadn’t heard about this force stop yttv aspect until now, try to force stop yttv then try 3rd party apps like Netflix). I have 2 CCwGTV purchased at the same time and only 1 has this problem. I just got off the phone with Google customer care and they verified that the SN of the unit having this issue is eligible for replacement. I recommend going that route as it’s not every device of this type having this issue. Customer care was quick, I ran through all the steps I had already taken, the SN of the device, and have already received my shipping request all within 30 minutes of calling.
08-02-2022 11:48 PM
08-06-2022 08:31 PM
Hey there,
It's me again. How's it going with your Chromecast? Did those steps help?
Thanks,
Jennifer
08-07-2022 09:37 PM
Hello there,
Just checking in to make sure that you've seen my response. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
Thanks,
Jennifer