Sorry a sensi thermostat. My charter you could choose gave you 2 different choices 2.4 and 5. I don't want to buy all nest products. Went through that with apple never again dumped all apple products. Pls simple help or I will return this, just got interrupted by nest for a survey. What a joke fu$$ you Google.
Thanks for posting and sorry for the delay ― let's see what's going on.
The Google Wifi point(s) uses the same name for both the 2.4 GHz and 5 GHz band networks. This means that the Wi-Fi network uses both radio bands. But keep in mind: while both bands can be used, the personal devices (a smartphone, tablet, laptop, etc.) will connect to only one radio band at any given time. Nest Wifi, Google Wifi, or OnHub attempts to select the band that will deliver the best performance for your device. Currently there is no option to manually disable either of the bands or to connect to them separately.
Give these steps a whirl:
Let us know how it goes.