08-08-2023 03:17 PM
08-15-2023 12:36 PM
Hello Vlg,
I’m sorry for the trouble this has caused you. Let me help you out. Just a few questions: Is your Nest Protect installed near vents or windows? What type of Nest Protect are you using? If it’s a battery type Nest Protect, Have you tried changing the batteries?
I look forward to your response.
Best,
Edmond
08-15-2023 03:51 PM
The alarm is in a hallway. We did change the battery, but it kept going off. We have disconnected the alarm because it got annoying.
08-16-2023 12:59 PM
Hi there,
Thanks for the information. Have you tried doing a Safety Checkup on your Nest Protect? Here is a link on how to do a Safety Check up.
Regards,
Edmond
08-29-2023 07:46 PM
Hello folks,
I wanted to stop by and see how I could help.
Thanks for your help here, Edmond.
@Vlg, in addition to what was being asked above, make sure to use the suggested battery for the Nest Protect "Energizer Ultimate Lithium AA (L91)" batteries. If so, please try performing a Safety Checkup and let us know its response.
I'll look forward to your response.
Regards,
Mark