Best connection with tv

[Radar02]

My tv and Google nest are on the same wifi network and in the same house on Google homes app.

I used to be able to turn the tv on/off and switch between things on the tv via voice commands to my Google nest in the past. I moved homes and in theory set everything up the same way but I am unable to give voice commands to my tv via my nest and I don’t know why that is. I’m only able to adjust the volume on the tv via voice command to the nest and nothing else works. Please help

[tajennifer]

Hi Radar02,

Thanks for posting. I'm sorry to hear that you are having issues when trying to turn your TV on and off and switching between options using voice commands with your Google Nest device like you used to. I understand how important this can be for you. But don't worry; help is here. Here are some steps that you can follow to fix the situation:

• Chromecast connected to a Google Nest or Home speaker or display. Learn how to link TVs to speakers and displays.
• TV that supports HDMI-CEC with Consumer Electronics Control (CEC) turned on.

If you already have this connected, check the next steps:

1. Make sure that your Chromecast and Google TV Streamer firmware version is updated.
2. Make sure your TV's firmware is updated by checking the TV user manual. You may also contact your TV manufacturer to verify.
3. Make sure CEC is turned on (for some TVs, adjusting certain settings can turn off CEC automatically).
4. Switch the streaming device to a different HDMI port.
5. Unplug the TV, wait 10 minutes, and plug it back in.
6. Use a different voice command.
7. If you’ve turned the TV on or off repeatedly during a short period of time, the voice commands may briefly stop working. Wait about 10 minutes before trying again.

Please let me know how that goes.

Best regards,
Jenny