Are you using the original power supply and adapter that came with your device? Try these steps:
Nest Hub (1st gen)
- Plug in the device to a different power source then reboot the device (unplug the power cord, leave it unplugged for 1 minute, then plug the power cord back in).
- If the issue persists, put the device in recovery mode with these steps:
- Unplug the power cord.
- Hold down the volume buttons and plug in the power cord at the same time.
- Wait for the device to turn on.
- Release the volume buttons.
- Once the device is in recovery mode, on the back of the device, press and hold both volume buttons together for about 10 seconds.
Nest Hub (2nd gen)
- Try plugging in the device to a different power source.
- Attempt a factory data reset. On the back of the device, press and hold both volume buttons together for 10 seconds.
Nest Hub Max
- Try plugging in the device to a different power source.
- Attempt a factory data reset. On the back of the device, press and hold both volume buttons together for about 10 seconds.
- If the issue persists, put the device in recovery mode with these steps:
- Unplug the power cord.
- Hold down the volume buttons and plug in the power cord at the same time.
- Wait for the device to turn on.
- Release the volume buttons.
- Once the device is in recovery mode, press and hold both volume buttons for 10 seconds.
