Can't add ARLO as google home

[stickyrice]

When I was trying to add ARLO as a linked app/service to Google Home, ARLO failed and returned "HTTP 400"

How to reproduce:

1. Open Google Home app (my case was Android version running on Pixel 6a)
2. "Home" >>"+" >> "Works with Google">> search for and select ARLO >> "continue" to message "link an account to control Arlo on any device" >> "Agree and continue" >> "Agree and Link"
3. "HTTP 400" bubble message will appear for some 1 second

any thoughts to resolve this appreciated.

stickyrice

[nancylyndavis]

This is happening to me too. Have you figured it out?

[stickyrice]

Unfortunately not.  Well at least now I know I am not alone.  Still, we don't know yet as to whether this is issue with google or Arlo.

Stickyrice

[stickyrice]

nah, @nancylyndavis .  I am feeling I am only receiving feedback from AI, which is not useful.

Any update on your end?

stickyrice

[SmartHomeH-TAGS]

Some manufacturers require you to enable smart home control in their app before you can link Google or Alexa to devices.

My Reolink cameras required this.

[stickyrice]

I have actually linked up ARLO to google home before, successfully.  It's just the same process not working anymore, for some reason.

As a side info, I am still having my ARLO linked to IFTTT, so I can change ARLO modes from IFTTT.

stickyrice

[jenniffert]

Hi there,

Thanks for reaching out to the community! I understand you are getting the "HTTP 400" error when trying to link your Arlo account to the Google Home app, even though the process worked successfully for you before. I appreciate you confirming that your Arlo modes are still controllable via IFTTT and sharing the detailed steps on how you linked it before. No worries, I can definitely assist you with this!

Since this error occurs during the authorization process on the Arlo portal, it indicates an issue that requires the Arlo team's assistance. I suggest contacting the Arlo Community or their dedicated support line as they have the necessary expertise to investigate and resolve third-party linking issues.

I appreciate your input, @SmartHomeH-TAGS.

Keep me posted.

Best regards,

Jenniffer