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Cancel an old email

millersinalaska
Community Member

For some reason when I use the Google App my Dad's email pops up as the main user. Dad has passed away 10 years ago. I just want to be able to sign in using my email as preferred. How can I delete an old user email?

1 Recommended Answer

RXShorty
Gold Product Expert
Gold Product Expert

Hi @millersinalaska 

Are you referring to the Google Home App?

Some useful information about the old account.

 

 

View Recommended Answer in original post

3 REPLIES 3

RXShorty
Gold Product Expert
Gold Product Expert

Hi @millersinalaska 

Are you referring to the Google Home App?

Some useful information about the old account.

 

 

MplsCustomer
Bronze
Bronze

@millersinalaska 

If your dad's email is still listed as a household member, you can remove it:

https://support.google.com/googlenest/answer/9691327?hl=en#zippy=%2Cremove-other-members-from-a-home

Juni
Community Specialist
Community Specialist

Hi folks,

 

@RXShorty and @MplsCustomer, thanks for the help.

 

@millersinalaska, I hope you've got the answer you're looking for. If you're still in need of any assistance, you can check this link as we specialized on Google Nest products. If you have Google Nest devices and would like assistance about it, let us know otherwise I'll be locking this thread after 24 hours. 

 

Thanks,
Juni