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Cannot get Nest Protect smoke & fire alarm pushed to my email and cell phone

artisthos
Community Member

There just is not a button to activate fire notification via text or email in the Nest Protect notification page.
Protect is connected to same wi-fi as phone and desktop.
I've gone over and over the instructions but to no avail.
I took everything offline. Created a new account and still nothing.
Trying to turn on Nest Protect notifications of smoke and fire to cell & email. No button in Protect notifications within Nest, just sound check.
The camera pushes sound and movement but not the Nest Protect.
Cannot get Nest Protect pushed to my email and cell phone with Fire alarm
Do not want to use Google Home if I can prevent it.

8 REPLIES 8

artisthos
Community Member

Uninstalled, reinstalled to no avail. Reset Protect and still no way to push smoke & fire alarms.

artisthos
Community Member

Google Home app does not recognize Nest Protect. I do a wi-fi check and it goes through but still no recognition by Google Home.

artisthos
Community Member

These are 2nd generation Protects.

 

Markjosephp
Community Specialist
Community Specialist

Hello artisthos,

 

Thanks for reaching out, and I'm sorry for the delayed response.

 

@artisthos, Nest Protects are yet to be supported by the Google Home App, so you can only use the Nest App to add and access them. All alerts are sent automatically via push notification and email notification when Nest Protect detects any potential danger or needs attention as long as it is connected to the Wi-Fi network. Here's your reference link to learn more about how it works.

 

In line with this, I appreciate your effort to find a way. Our team is committed to improving the Google Home app and providing new features. This will be considered input. For news and updates, check out our Google Nest Community page.

 

Please let me know if that helps, or if you any other questions.

 

Thanks,

Mark

Jake
Community Specialist
Community Specialist

Hey artisthos,


I wanted to check in and see if you managed to see Mark's post. Please let me know if you have any questions from here. I would be happy to assist, and make sure you are good to go.

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey artisthos,


I wanted to check in, and let you know that I will be locking the thread in 24 hours.

 

Best regards,

Jake

artisthos
Community Member

 

I started with Google's Nest Protect to try and get notifications from Protect to notify my phone but it never worked. Now it looks like it finally happen, but I moved on.

 

I have been able to get phone notices immediately from my Smart Life App from smoke alarm of Siterwell Wifi Smoke & Carbon Monoxide Detector, Smoke & CO Alarm, Battery Operated, Phone Alert, 10 Year Life Time, ETL Listed UL217 and UL2034, GS886W US$ 49.99 each, paying a fee of $2 to SmartLife for 20 notices.

 

Thank you Jake. I read Mark's post and it looks like all are problems are solved.

Jake
Community Specialist
Community Specialist

Hey artisthos,

 

I am glad to hear you are good to go. Sorry for the trouble you had run into as well. With the issue being resolved, I am going to go ahead and lock the thread at this time. If you have any questions from here, please feel free to create a new post.

 

Best regards,

Jake