Chromecast isn't working.

[Tami]

I just have a big yellow exclamation point and under it says startup issues. I've been using it fine for over 2 years. No problems at all.then out of nowhere this happens. They say they're working on it but it's been over a week now can anyone help me? I'm not smart with any of this technology stuff 

[Javiergd]

Here in England is same problem … they should give us a new generation for free just for the trouble we are suffering for more than a two weeks 

[GeremiG]

Hi folks!

Thank you for posting in the community. I'm sorry to hear you're experiencing startup issues on your Chromecast device with a yellow exclamation point. I'm happy to help you!

To help me find the best solution, I'll need to ask you a few questions:

• Which Chromecast model do you have?
• Are you getting any error messages?
• What can you see on the screen when you turn the device on?
• Is the yellow exclamation point appearing in the Google Home app or on your TV?
• Can you see any LED lights on your Chromecast? If so, what color is it?

Please keep me posted. I'll be waiting for your response.

Best regards,
Geremi