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Chromecast not connecting

matdale1999
Community Member

Hello I connected my device to the TV and thej to my WiFi but deleted the chromecast off the app and now I have no chance reconnecting it, any help please.

4 REPLIES 4

David_K
Platinum Product Expert
Platinum Product Expert

Try these steps:

  1. Open the Google Home app.
  2. At the top left, tap Add + > Set up device > New device > set up new devices in your home.
  3. Follow the in-app steps.

If these steps above don’t solve the issue, you’ll need to factory reset your Chromecast, then set it up again. If you're using Chromecast with Google TV, follow these setup steps instead.

Azarco
Community Specialist
Community Specialist

Hey there,

 

davidking Thanks for the assistance.

 

matdale1999 Hope that the steps provided above help. If you're still having trouble setting up your Chromecast, try these steps below:

 

  1. Make sure your devices are within 15-20 feet of your router.
  2. Reboot your phone, Chromecast and router to refresh the connection. 
  3. Toggle the Wi-Fi off and on from the set up device 
  4. If you're using an iOS device, make sure Local Network Access is turned on for the Google Home app 

Looking forward to your response.

 

Thanks,

Alex

Azarco
Community Specialist
Community Specialist

Hey matdale1999

 

Chiming in to check if you still need help with this? Feel free to respond to this thread if you have additional questions or concerns and I'd be glad to answer it for you.

 

Best,

Alex

Azarco
Community Specialist
Community Specialist

Hey matdale1999,

 

Just checking in to make sure that you saw my response. I'll be locking this thread if we won't hear back from you again in 24 hrs. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.

 

Kind regards,

Alex