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Chromecast setup without remote

Coldrazer
Community Member

Hey

 i have this chromecast gtv and i lost my remote 

Im stuck on the setup screen i have tried almost everything but just cannot get past it 

Bought a type c hub recognises the mouse but the screen just doesnt change

Im out of options at this point 

6 REPLIES 6

David_K
Platinum Product Expert
Platinum Product Expert

You should be able to use your phone as a remote control:

https://support.google.com/chromecast/answer/11221499

No u cannot during setup 

That was the first thing I did 

David_K
Platinum Product Expert
Platinum Product Expert

That's a shame, would expect that to be listed. In that case, you'll need to order a replacement remote:

https://store.google.com/product/chromecast_google_tv_voice_remote

JenniferV
Community Specialist
Community Specialist

Hey there,

 

Thanks for the help here, davidking.

 

Coldrazer, yes, the setup of the Chromecast with Google TV only relies on the Chromecast Voice Remote. If you lost your Voice Remote, you can click on the link provided by davidking to purchase it from our Google Store. Feel free to let us know if you still have other questions and concerns.

 

Thanks,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hello Coldrazer,

 

How's it going? Do you still have other questions and concerns?

 

Regards,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hi there,

 

Just checking in to make sure that you've seen my response. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.


Thanks,

Jennifer