Device duplication

[DarrinBraun]

I have been having problems linking my Feit Electric devices, and I just recently thought I'd figured it out, but interestingly, multiple devices have duplicated themselves! I don't know whether this is Feit's problem or Google's, but if its Google's, I'd like it fixed please.

[kcruzgonzalez · Accepted solution]

Hi DarrinBraun,

Thank you for posting in the community. I'm sorry to hear that the Feit Electric devices are being duplicated on the Google Home app. Don't worry, I'm here to help.

Before I begin, I need to ask a few questions for further assistance:

• Are the devices still appearing duplicated?
• Are you able to remove the duplicated devices from the app?
• Have you tried to unlink the account from the Google Home app and then relink the devices again?

Please keep me posted. I'll look forward to your response.

Regards,

Kevin

[DarrinBraun]

Hi kcruzgonzalez,

I hope you’re doing well!

I just wanted to share that I’ve been able to unlink my Feit account from Google Home a few times now. It seems that when I go through the unlinking and relinking process after a few days, it helps with the duplicate position issue I was experiencing.

Thanks for your attention to this! 

Best wishes,  

DarrinBraun