Thanks for posting here in the Google Nest Community and sorry for the late response.
Good question, let me help you. Yes /r/GoogleHome is still monitored by their own support group. Users can post their concerns here and we are glad to help. Here is a link on where you can submit feedback too.
Hope this helps.
We haven't heard from you in a while so we'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.