Doesn't act on command

[Fallingcoconut]

While already playing a station on pandora I ask google to change the music to a particular different station on pandora and it responds in the affirmative, however it doesn't act and nothing changes. It does this often for other commands as well. 

[Muddi]

Hey Fallingcoconut,

Thanks for reaching out, and sorry to hear that you're having issues on your Google Home/Nest devices. A few questions: when did the issue start? What specific Google Home/Nest device do you have? How often does it happen? How far is your device from your router?

Please try these steps below:

1. Move your Google Home/Nest device within 15-20 ft. away from the router to get enough signal from your network.
2. Reboot your Google Home/Nest device and router by disconnecting them from the power source and leave them unplugged for 1 minute. Once done, plug them back one at a time with intervals.

Let me know how it goes.

Cheers,

Muddi

[Azarco]

Hey Fallingcoconut,

Checking back in to see if the troubleshooting steps shared help. Let us know by updating this thread, and the community will be happy to lend a hand.

Thanks,

Alex

[Azarco]

Hey Fallingcoconut,

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google speakers and we'd be glad to assist you further.

Best,

Alex