12-15-2022 05:52 AM
So, I'm a big fan of listening to music in the shower. I do it basically every time I bathe, which is on a regular basis.
Yesterday, I noticed that the maximum volume on the Nest Audio I have in my bathroom for this purpose was definitely more quiet. Like, to the point where I asked the speaker to turn the volume up to 10, then even got out of the shower midway through to tap the top buttons, just to be sure.
"What the heck??" was also exclaimed more than once.
I looked at the settings for the device. Nobody was messing with the bass/treble. There are no new sliders or toggles to limit volume that I could see.
Same thing again today. Music that would have normally been echoing off the walls was now just...there. Stuff that I would have had to turn down in the past before I opened the bathroom door was perfectly acceptable for the rest of the house.
I feel like I'm losing my mind. Why would anybody deliberately lower the volume of a speaker that has never had issues with the volumes it was playing at?
So, I'm at a loss. I've restarted the device. It hasn't been damaged, or gotten wet, or anything else that would physically affect the maximum volume. As far as I can tell, this is either the result of a firmware update to prevent speakers from blowing over time, or maybe a software update to the chromecast app for Youtube Music.
Whatever the case, it would be amazing if someone out there in Google land could kindly fix the problem, or at least let me know that I'm not losing my mind, that would be amazing.
12-15-2022 08:16 AM
Could it be possible that the Night Mode feature was enabled?
You could also try another reboot and if that doesn't help a full reset.
12-15-2022 09:14 AM
Thanks for the suggestion - I did not know Night Mode was even a thing. But, I checked, and it is not enabled. Nor are any of the other digital wellbeing features enabled.
I'll try a full reset in a little bit.
12-17-2022 07:54 AM
Finally got around to trying a factory reset on it to no avail.
But, while accidentally hitting buttons on the face of it to reset and set it up again, I've made a few observations:
The maximum volume for "streaming" playback has *absolutely* been lowered in some way. I'm not losing it. The telltale giveaway is that when I'm not playing music and hit the volume up button, the indicator noise is so loud it's almost painful. Play some music - it's maybe half that maximum volume. So, there's definitely room there to be louder.
There's nothing physically wrong with the speaker. Not that I'd even expect a damaged/blown speaker to be as quiet as this now is.
Same results with casting from phone -> speaker. Again, not really expecting any difference here, as voice commands are really just casting as well, but I was hoping maybe using the volume controls on my phone would let me break out of this apparent new software jail.
12-19-2022 07:54 AM
Interesting. I don't know what is going on with your YTM volume being lowered like that. I am going to test w/ my Nest Audio later and will get back to you---
12-19-2022 01:40 PM
Got around to testing mine and no issues with max volume either by voice request or with my phone's volume option or with the Google Home app.
Can you try playing music from another provider? That may isolate it to YTM.
12-24-2022 06:53 AM
Thanks for the help, @JillG.
@digitalhigh, thanks for posting. This is not the experience that we wanted you to have, let me help you out. A few things: Which music provider are you using? Does this happen on other music providers too? Do you have other Nest speakers? If so, are they doing the same thing?
Looking forward to your response.
12-27-2022 08:27 AM
I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.
12-28-2022 09:42 AM
We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.