12-20-2021 11:39 PM
I’ve bought a grid connect (Arlec) ceiling fan and light combination. Grid connect paired it ok, it on GH it’s come up as two separate devices and only the light part is controllable, the fan part says offline, yet it’s online through Grid Connect
01-25-2022 03:16 PM
Did you find a solution for this? I’m having the same issue
03-07-2022 01:21 PM
Hey there,
Sorry for the late response, but I wanted to drop in here to help.
I understand that these issues can be confusing but I definitely wanted to stop by and see how I could help.
Just wanted to double check to see if you were still needing help on this? If so, what troubleshooting steps have you tried?
I look forward to hearing from you.
Best regards,
Garrett DS
03-15-2022 12:47 PM
Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.
Have a great day,
Garrett DS
03-10-2022 08:54 AM
Hey there,
Just wanted to see if you still needed help. Please let us know if you have any other questions or concerns.
Best regards,
Garrett DS
03-14-2022 12:43 PM
Hey there,
Just wanted to hop in here to see if we still needed help on this. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.
Have a great day.
Garrett DS