Google Home Automations issue with Matter

[Chasinn32]

I have been experiencing issues with the communication between Google Home automations and Matter devices for the past week. When I set up an automation, the Matter devices do not respond, although I can control them manually through the Google Home app.

I have already reset the devices and added them back to the system.

[drohwer]

I have noticed the following error in the execution logs, when trying to turn off my Eve Energy by using Script Automation. Unfortunately I'm not able to upload images. Therefore, I can only quote the logs.

17.11.24 16:49:58
[FEHLER] Aktion fehlgeschlagen für: [Kommodenlampe].
17.11.24 16:49:58
[INFO] Automatisierung geprüft: Bedingungen erfüllt.
17.11.24 16:49:58
[INFO] Auslöser geprüft: Bedingungen erfüllt.
17.11.24 16:49:58
[INFO] Auslöser geprüft: Bedingungen nicht erfüllt.
17.11.24 16:49:58
[INFO] Auslöser geprüft: Bedingungen nicht erfüllt.
17.11.24 16:49:58
[INFO] Auslöser geprüft: Bedingungen nicht erfüllt.
17.11.24 16:49:58
[INFO] Auslöser geprüft: Bedingungen nicht erfüllt.
17.11.24 16:49:58
[INFO] Auslöser geprüft: Bedingungen nicht erfüllt.

 I although can control my Eve Energy manually through the Google Home app. Seems to be an problem with Automations only.

[maedacortez]

Hi Chasing32,

Thanks for reaching out. I understand that you're having trouble with automations on your devices in the Google Home app. I know this can be frustrating, but don't worry, I'm here to help!

Before we proceed, I'd like to ask a few questions to better understand the situation:

• When did the inconvenience start?
• Have you checked for any updates to the Google Home app?
• Could you tell me which devices are experiencing this situation?
• Have you tried removing the Google Home automations and then adding them again?

I'll be waiting for your response.

Regards,

Manuel