Google Home Preview - Presence detection not working

[Fearomoon]

Hello community,
I've been using Google Home Preview for a week. I turned on presence detection. In the feed I also see that my smartphone is recognized as being present or absent, but the status does not change automatically in the Home app. Thus, the cams are not automatically activated or deactivated. Furthermore, I can't find a way to configure the processes "At home" and "Away" anywhere. I can't find where to set which cameras should be activated and which shouldn't. I'm really at a loss.

[LeeForsythe]

I’m having the same issue too. Spent the last 2 hours trying everything but I’m not getting the option to trigger automations with presence sensing. Sorry this doesn’t help you. It just thought I’d put it out there

[Fearomoon]

I've done it now... I had to leave the preview, delete the home completely, delete the app, reinstall, set up the home again. then everything worked.

[LeeForsythe]

Great to hear. Were you able to rejoin the preview after leaving? 

[Fearomoon]

yes, but it took another 2 days until the invitation was accepted...unfortunately...

[LeeForsythe]

Thanks. It worked for me also although it was a bit of a pain to re-add all my devices. 

[Juni]

Hi folks. 

Thanks for posting here in the Google Nest Community and sorry for the delayed response.

I’m glad your issue is resolved now. I’ll keep this thread open for 1 more day. If you need further help, let me know.

Thanks,

Juni