12-04-2023 06:18 AM
Hello,
I own the Google Nest Doorbell 1st Gen Doorbell and my mounting plate is broken, how do I request a replacement?
Thank you
12-05-2023 11:13 AM
Hi Adventure24,
Thanks for reaching out. We'd like to check for options, please fill out this form and let us know once done.
Best,
Jenelyn
12-05-2023 12:29 PM
Thanks for replying, I was able to reach a Google live support agent and they shipped me a replacement mounting plate.
12-05-2023 01:29 PM
Hi there Adventure24,
Thanks for letting us know. I'm glad to hear that your replacement was shipped already. Please feel free to let us know if you have any questions or concerns by creating a new thread, as we'll be willing to assist you from there.
Cheers,
Jenelyn