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Google Nest Hub Screen

Manojg2w
Community Member

Dear Team, 

 

My Google Nest Hub screen not working, Can I get repaired it?

Please reach me at #.

 

Thanks

Manoj

 

12 REPLIES 12

David_K
Platinum Product Expert
Platinum Product Expert

Can you explain further what you mean by not working? Have you tried turning the device off and on again by removing the power cable or is it physically damaged?

Azarco
Community Specialist
Community Specialist

Hey there,

 

Thanks for trying to help, davidking!

 

Manojg2w, still need help with this? If so, provide more details so that we can assist you further.

 

We'll be waiting for your update.

 

Best,

Alex

Azarco
Community Specialist
Community Specialist

Hello Manojg2w,

 

I wanted to follow up and see if you are still in need of any help. Let me know if you are still having any trouble from here, as I would be happy to take a closer look.


Thanks,

Alex

Manojg2w
Community Member

Hi Alex, 

Still, I am unable to start my device.

Thanks

Manoj

Juni
Community Specialist
Community Specialist

Hi there,

 

Thanks for the reply. Sorry that you are still experiencing the issue. A few things: what model Nest display do you own?  Did you try plugging it to another working power outlet? Try the steps below and let us know if it will make a difference.

 

  1. Discharge the Nest display:
    1. Unplug the power adapter from the outlet and the Nest display.
    2. Leave it unplugged for 20 seconds.
    3. Plug the power adapter into the Nest display.
    4. Plug the other end of the power adapter into a wall outlet that works.
    5. Check if any LED lights would appear on the back of the Nest display.
  2. If the you have a second speaker or display, try to use the power adapter from the one that currently works.

Let me know how it goes.

 

Thanks,

Juni

Princesss
Community Specialist
Community Specialist

Hello there,

 

Chiming in to see if you still need assistance with this. Hope the previous post helped. Let us know if you have additional questions, otherwise we’ll be locking the thread.
 

Best,

Princess

Princesss
Community Specialist
Community Specialist

Hey Manojg2w,

 

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google Nest speakers and we'd be glad to assist you further.
 

Best,

Princess

Dear Team, 

Sorry for the late reply but I didn't get the solution, 

Could you help address of service centre where I can reach?

 

Thanks

Manoj

Princesss
Community Specialist
Community Specialist

Hi Manojg2w,

 

We appreciate all your efforts. We'd be happy to take a look into this for you. Please fill out this form with all the needed information then let me know once done.

 

Best,

Princess

Azarco
Community Specialist
Community Specialist

Hello there,

 

Have you had the chance to fill out the form above? 

 

Thanks,

Alex

Princesss
Community Specialist
Community Specialist

Hi Manojg2w,

 

Chiming in-- have you already filled out the form? Let us know, otherwise we'll be locking the thread shortly.

 

Best,

Princess

Azarco
Community Specialist
Community Specialist

Hey there,

 

One quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need assistance, feel free to start a new thread in the Community and we’ll be happy to help.


Regards,

Alex