Hi, @dgreeneslo!
Thank you for reaching out to the community. I understand you're trying to get the free power connector, which is essential for your thermostat to run properly. I'm happy to help!
To assist you better, please let me know if you're receiving any error codes or messages such as "C Wire required", N260, N261, N410, or N411. Additionally, could you confirm if you've added the thermostat to the Google Home app?
If your system requires a power connector, the Google Home app will notify you during the setup process, specifically during the compatibility or power check. To receive the discount, open the provided link in the app and add the Nest Power Connector to your cart. The discount will be applied automatically during checkout.
Please let me know how it goes.
Best regards,
Ana
