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Google nest 2

BecTaf
Community Member

Why does the Google nest randomly speak in the middle of the night? I've been through the settings and cannot find anything that correlates to the problem. Anyone else have this problem?

4 REPLIES 4

MplsCustomer
Bronze
Bronze

@BecTaf 

Have you tried checking your Google Assistant activity history (in the Google Home app, tap account in upper right corner and tap "My Activity") to see what Google Assistant might be responding to?

Muddi
Community Specialist
Community Specialist

Hello BecTaf,

 

Thanks for sharing details about the issue. I appreciate MplsCustomer's help here. 

 

I know how it feels when your Google Nest Hub (2nd gen) randomly activates at night. Let's try to get to the bottom of this. 

 

A few questions:

 

  1. Does the Nest display regularly randomly false trigger or is this a one-off occurrence?
  2. When did you first notice the issue? Was it after an update or has it always occurred?
  3. Are you watching TV when the device randomly turned on? Was there a Google TV commercial playing at the same time watching TV when the device randomly turned on? Was there a Google TV commercial playing at the same time?
  4. Where is the device placed? For example: By itself, up against the wall, next to a window, next to a TV or audio speaker.
  5. Is there anything covering, touching, or intermittently brushing against the device?

 

Looking forward to your response.

 

Cheers,

Muddi

LovelyM
Community Specialist
Community Specialist

Hi BecTaf,

We want to ensure you are good to go. Please reply to this thread if you still need assistance so we can give you a helping hand.

Best,
Lovely

LovelyM
Community Specialist
Community Specialist

Hey again BecTaf,

We want to ensure you are good to go. Please let us know if you are still having trouble, as we will be locking the thread in 24 hours due to inactivity.

Thanks,
Lovely