05-05-2023 05:35 PM
My Chromecast shows pulsing blue light at the start and later it just shows only blue this time no pulsing,I don't even know what it means whereas I thought it should be white,the home app can't detect any Chromecast device but it refers me back to what am trying to set up,but I've already connect into the same wifi. turning off the data mode and switching on the wifi and Bluetooth,makes the home app become idle, connecting to router disconnects the Chromecast device.whats wrong? I can't even link my Netflix account to the home app but rather it close up and ask me to reopen the home app again.dont know what to do or is the Chromecast device an imitation?
05-06-2023 05:15 AM
Chromecast models don't have a blue light. You can check here what the different colours mean:
Chromecast LED light - Chromecast Help
It sounds like you've already tried some great steps. There are some other things you can try:
Need help with setup? Troubleshoot common Chromeca… - Google Nest Community
Let us know how you get on!
05-06-2023 09:06 AM
If you say Chromecast devices don't have blue light as there indicator then I think I bought something else other than a Chromecast
05-06-2023 10:05 AM - edited 05-06-2023 10:06 AM
Indeed, that is possible as they definitely do not have a blue light I'm afraid. If you bought something marketing itself as a Chromecast, you can report it:
Report fake Chromecast products and accessories - Chromecast Help
05-16-2023 08:17 AM - edited 05-19-2023 09:55 AM
05-19-2023 09:56 AM
Hi TrustGod,
I'm checking in to see if you still need help. Please tell me if you have other questions or concerns. I want to make sure you're all good now.
Cheers,
Lovely
05-20-2023 11:18 AM
Hello again TrustGod,
It's been a few days since your last reply — we're going to lock the thread within 24 hours. If you have further concerns, please feel free to create a new post.
Thanks,
Lovely