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The home app doesn't detects any Chromecast device

TrustGod
Community Member

My Chromecast shows pulsing blue light at the start and later it just shows only blue this time no pulsing,I don't even know what it means whereas I thought it should be white,the home app can't detect any Chromecast device but it refers me back to what am trying to set up,but I've already connect into the same wifi. turning off the data mode and switching on the wifi and Bluetooth,makes the home app become idle, connecting to router disconnects the Chromecast device.whats wrong? I can't even link my Netflix account to the home app but rather it close up and ask me to reopen the home app again.dont know what to do or is the Chromecast device an imitation?

6 REPLIES 6

David_K
Platinum Product Expert
Platinum Product Expert

Chromecast models don't have a blue light. You can check here what the different colours mean:
Chromecast LED light - Chromecast Help

It sounds like you've already tried some great steps. There are some other things you can try:
Need help with setup? Troubleshoot common Chromeca… - Google Nest Community

Let us know how you get on!

TrustGod
Community Member

If you say Chromecast devices don't have blue light as there indicator then I think I bought something else other than a Chromecast 

David_K
Platinum Product Expert
Platinum Product Expert

Indeed, that is possible as they definitely do not have a blue light I'm afraid. If you bought something marketing itself as a Chromecast, you can report it:

Report fake Chromecast products and accessories - Chromecast Help

LovelyM
Community Specialist
Community Specialist

Hello everyone, 

I'm grateful for your assistance, @David_K.

@TrustGod, would you mind sharing a photo of your Chromecast device so we can make sure what device you have there?

Best,
Lovely

LovelyM
Community Specialist
Community Specialist

Hi TrustGod, 

I'm checking in to see if you still need help. Please tell me if you have other questions or concerns. I want to make sure you're all good now.

Cheers,
Lovely

LovelyM
Community Specialist
Community Specialist

Hello again TrustGod, 

It's been a few days since your last reply — we're going to lock the thread within 24 hours. If you have further concerns, please feel free to create a new post.

Thanks,
Lovely