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Google nest aware subscription will not renew

haywoodjablomi
Community Member

I've had the same google account for 15 years. Now, google says my account which sends and receives email is "suspended". I can't renew my subscription with google nest aware. I've tried creating a new account and still unable to use my nest cams. Please advise.

3 REPLIES 3

aatienza
Community Specialist
Community Specialist

Hey haywoodjablomi,

About your account being suspended, I'd suggest reaching out to our Google Store support team for assistance. Here's the link.

 

Thanks,

Archie

Ebedia
Community Specialist
Community Specialist

Hi everyone,

 

@haywoodjablomi I'm dropping by to ensure that everything is covered here. Were you able to reach our support team? Let me know if you have any additional questions from here.

 

I appreciate the help, Archie.

 

Regards,

Emerson

haywoodjablomi
Community Member

I appreciated the Regard, Archie.Regards,Emerson. Your support team is less than useful.