08-22-2022 06:31 AM - edited 08-22-2022 06:32 AM
After the previous post was closed, we're back with the same problems. It all of a sudden stops updating the location in the Home App thus not using my routines. Happens on a OnePlus 9 aswell as a Huawei with latest Android versions and updates.
Version: 2.56.1.11
Already Tried reinstalling, clearing cache, app settings for battery optimization, locking it in the ram memory, and you name it all as you can also read in the previous post.
Works for a few days and then just stops updating it, while the old version 2.48.75.6 still keeps it working.
Old topic:
08-28-2022 03:33 AM
Too bad it doesn't get the replies the first topic did. Home away function only seems to work for couple of days, after that it doesn't report any status changes while the app can can/uses location as I check the permissions page.
Only thing that fixes it is uninstalling en reinstalling or using a old app version...
Pictures of permissions and the list of home away changes and suddenly doing nothing anymore
11-01-2022 07:56 PM
Hi Soullancer,
Thanks for visiting the Community.
We're sorry for the late response. We just like to check if you still need help with this. Let us know by responding to this and we'd be happy to assist you further.
Best,
Princess
11-05-2022 09:26 AM
Hi there,
I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.
Thanks,
Juni
11-06-2022 11:09 AM
Hi folks,
I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this thread in 24 hours.
Cheers,
Dan