09-02-2022 06:12 AM - edited 09-02-2022 06:16 AM
Hi. I have a Nest thermostat in each of 2 properties and I can access & control them both on my Nest App. I want to give my Daughter access to just one of the thermostats in one property, but not both.
I can ask her to download the Nest App. Also she does have a Google Account so she could access the Google Home system etc.
Problem: I don't know how to set her up on the Nest App or th Google App to give her access as Ive described above. Can someone help please?
Answered! Go to the Recommended Answer.
09-02-2022 07:25 AM
The only way you can accomplish this is to create two separate "homes", one for each property, and give the other user access to only one home. There is no finer grained user control than this.
If you have Nest Aware, this will also mean you'll need two subscriptions as subscriptions are at the home level.
09-02-2022 07:35 AM
You can see and control all of the Homes you're a member of, so if you're a member of the home your daughter is a member of you'll have full access to all the devices in that home as well.
09-02-2022 07:25 AM
The only way you can accomplish this is to create two separate "homes", one for each property, and give the other user access to only one home. There is no finer grained user control than this.
If you have Nest Aware, this will also mean you'll need two subscriptions as subscriptions are at the home level.
09-02-2022 07:32 AM
Many thanks.
So if I set my Daughter up on the Google Home or Nest App for one thermostat in one property, will I still be able to see both on my Nest app as I can now? If so can I also have some control or not?
Cheers, J
09-02-2022 07:35 AM
You can see and control all of the Homes you're a member of, so if you're a member of the home your daughter is a member of you'll have full access to all the devices in that home as well.
09-07-2022 10:35 PM
Hi folks,
Thanks for the help here, BinaryJay.
JvD, we hope that answered your questions. Feel free to reach back if you still need help or have other questions and concerns.
Regards,
Jennifer
09-10-2022 10:40 PM
Hello JvD,
It's me again. I wanted to check if you still need help. Don't hesitate to reach back if you do.
Best,
Jennifer
09-11-2022 04:26 AM
Hi Jennifer,
10-12-2022 11:24 PM
Hey folks!
Thanks for keeping us posted. It looks like you aren’t yet added to her family account as she becomes the account owner when you added the thermostat to her account. You need to add yourself as a family member in order to access the thermostat.
Here’s how:
The person you invite should receive an email with instructions.
Note: You can have up to 6 members in a Google Family Group. If the person you want to invite has already requested to join your home, you need to accept that request instead of sending a new invitation.
Let us know how it goes.
I appreciate the help here, BinaryJay and Jennifer.
Best,
JT
10-17-2022 05:11 PM
Hey there,
We haven't heard any updates from you. I'll go ahead and lock this thread in 24 hours. If you happen to have the same concern feel free to reach us out here or start a new thread.
Best,
JT
10-15-2022 11:27 PM
Hi JvD,
It's me again. I want to make sure you're all good — how did the steps go?
Regards,
JT