06-20-2023 06:31 AM
My Google Nest hub turns on roughly around 3:30 a.m. 4:00 a.m. and shuts off roughly 9:00 a.m.. the reasons why it says that the Hub was touched when in fact no one is at home and there's no possible way for someone to touch the Hub do I have a defective device or do I have a ghost
06-24-2023 06:32 AM
Hello Hunkerdown1976,
Thanks for visiting the Community.
Sorry to hear about your experience with your Google Nest Hub. To confirm, is your device rebooting or does it just turn on and off the screen at a certain time? How often does it happen? Which specific Google Nest Hub do you have (1st, 2nd gen, Nest Hub Max)? Where is the device placed? What is the current firmware version of your device?
Looking forward to your response.
Cheers,
Muddi
06-27-2023 08:28 AM
Hi there,
How was your device? Let us know if you still need help, and we're glad to further assist you.
Cheers,
Muddi
06-27-2023 09:17 AM
Hey Hunkerdown1976,
Just bumping this up to make sure that you've seen our responses. I'll lock this thread if we won't hear from you in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.
Cheers,
Muddi