3 weeks ago
3 weeks ago
Hi timcollins465,
Thank you for posting in the community.
I understand you’ve successfully integrated your AprilAir system with your Nest Learning Thermostat (4th gen), and you are looking for the data to confirm the Humidistat is auto-adjusting. I appreciate your question regarding how to view real-time humidity targets and how they correlate with outdoor temperatures; I’m happy to help you with this.
By default, your humidifier and dehumidifier are enabled, and you can customize your preferences through the Google Home app or your thermostat's display. Here is how to view and manage those settings:
Using the Google Home app:
On the thermostat display:
To check current humidity levels:
You can monitor humidity directly through the Google Home app:
For more information, please refer to these Google Nest Help Center articles:
If you need further assistance or have more questions about your Google Nest products, feel free to keep us posted!
Best regards,
Virna
3 weeks ago
Virna,
Thanks for the response. Under the section smart humidity that you have outlined , I don't have the step 3 tap settings, preferences, humidity helper. I have something similar under NEST SENSE, humidity helper and a toggle switch called smart humidification. I have had that on prior to my comment on this thread, but I do not see my humidity levels versus time on the history view of the energy dashboard. I just see my heat usage bar graph. I must have some option not set correctly.
3 weeks ago
Hi timcollins465,
Thank you for your prompt response; it is my pleasure to continue assisting you.
I’m sorry to hear that you are still unable to see the humidity levels versus time in the Energy Dashboard history. First, let’s double-check that the humidifier is fully enabled in the app:
Regarding step 3: the settings are located in the top right corner of the screen after you select your thermostat. Look for the gear icon next to your thermostat's name. When you tap it, a menu will appear; select Temperature preferences, then Humidity Helper, and finally tap the Smart Humidity switch. Don’t worry, though—since you have already found an alternative way to access the Smart Humidity switch, you are on the right track and can proceed from there.
Now, please return to your Energy dashboard, select a specific day, and check if the heat, indoor temperature, and indoor humidity data are visible. If they are still missing, please post a screenshot in this thread showing what you see so I can investigate further.
Please keep me posted!
Best regards,
Virna
3 weeks ago
The system says I do not have permissions for image upload. Any idea of how I can send you a screen shot?
2 weeks ago
Virnab,
There is no option to see a bar graph of humidity. If the nest gen 4 should plot this I'm setting it up wrong somewhere. The system will not allow me to upload a image so I can't show you what I see, which is just temperature.
2 weeks ago
Hi timcollins465,
Thank you for the update. I appreciate you following all the troubleshooting steps provided. I’m sorry to hear the Google Home app still isn’t displaying humidity tracking, and I am happy to continue assisting you with this.
To help you with this, the team would like to learn more about this behavior. When you get a chance, please fill out this form and let us know when you’re finished. We’ll have someone reach out to you via email from there.
Regards,
Virna