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I cant connect with Chromecast

Tariqsubhi
Community Member

Change password for wifi and i cant connect with Chromecast. This picture come to my mobile 

Screenshot_2022-10-06-11-36-26-466_com.google.android.apps.chromecast.app.jpg

2 Recommended AnswerS

Acidtaz
Community Member

I'm 90% sure you have to reset your Chromecast and set it back up. It's silly but I have had to do the same thing in the past.

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JillG
Diamond Product Expert
Diamond Product Expert

@Tariqsubhi 

@Acidtaz is correct. You can do a full reset and connect as new again. 

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5 REPLIES 5

Acidtaz
Community Member

I'm 90% sure you have to reset your Chromecast and set it back up. It's silly but I have had to do the same thing in the past.

JillG
Diamond Product Expert
Diamond Product Expert

@Tariqsubhi 

@Acidtaz is correct. You can do a full reset and connect as new again. 

Dan_A
Community Specialist
Community Specialist

Hi  folks,
 

@JillG, thanks for the help.

@@ Tariqsubhi, @Acidtaz, if you haven’t done a factory reset yet. Then follow the steps below:

 

Through the Google Home app

  • Open the Google Home app .
  • From the home screen, tap on the Chromecast device to be checked.
  • At the top right, tap Settings.
  • Tap Device information.
  • Under Wi-Fi, the network name where the device is connected should appear.

 

Through the Chromecast device

  • Reboot the Chromecast device.
  • Watch the screen as it boots up.
  • During the boot up process, the Chromecast should display which network it's connected to on the screen.
     

If the above stops won’t do, then proceed with the factory reset.

 

Keep me posted.
 

Best,

Dan

Dan_A
Community Specialist
Community Specialist

Hi folks,

 

I wanted to follow up and see if you are still in need of any help. Have you had the chance to try the suggestion above? If yes, how is it?

 

Thanks,

Dan

Dan_A
Community Specialist
Community Specialist

Hi guys,

 

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics regarding your Google Nest speakers, feel free to start a new thread.

 

Regards,

Dan