Internet connection lost.😡

[Chris85]

I installed three Google Nest devices around my house because the internet signal is weak. However, even though the devices show that they are connected to Wi-Fi, the internet often doesn’t work and says “no internet connection.”

[Driveforshow3]

I am also very frustrated about the no internet issue. I hope we get some good responses soon.

[jenniffert]

Hi there!

Thanks for reaching out to the community! I understand that despite installing three Google Nest devices to improve your signal, you are frequently encountering 'No internet connection' errors—even though the devices appear online within your network. I realize how frustrating this is, especially when it results in lost or inconsistent service. No worries, I’d be happy to help.

To better investigate this issue, I’d like to gather a few more details:

• Just to clarify, are the three Google Nest devices you're using Google Wifi units? If so, please let me know the specific models. You can check this article if you need help identifying it: What Google Nest Wifi device do I have?.
• Is this the first time you’ve experienced this since the installation, or did the connection work as expected previously?
• Have you tried any troubleshooting steps so far?

Keep me posted.

Best regards,

Jenniffer