Leviton interface with Google Home is crap

[Ixlatl007]

My Leviton Decora devices appear in my Google Home app, but they are all "Not responding".

I've unlinked my Leviton account and verified that all the devices disappeared. I then linked my account again and everything showed up again. Still the same: "Not Responding"

All the devices work properly from the Leviton app.

Deleting my Google Home and starting over is not an option. If necessary I'll just throw the Leviton stuff in the garbage, get something that works, and tell everyone I know to avoid it like the plague.

[ryancpet]

I have been fighting this for years. Throwing them all away next week and switching brands. It's impossible to get help from Google and when you do they blame Leviton. Leviton blames Google. All I know is it has not worked right ever for like 3 years. Can't even remove the stupid things from Home because it's not showing up as a linked account to be able to unlink them.

[Dan_A]

Hi folks,

@Ixlatl007, @ryancpet, I’m sorry to hear that your Leviton Decora isn’t working as it should be with Google Home. A few questions: what are the Nest speakers linked to your Leviton devices? Also, do you have Leviton smart switches or plugs? It would also help a lot if you could do a sequential reboot to refresh all your devices' connections. Unplug the power cord of your router followed by your Nest speakers then your Leviton devices. Restarting your phone might also help.

Keep us posted.

Best,

Dan

[Azarco]

Hello everyone,

Checking back in to see if the troubleshooting shared above helps. Let us know by updating this thread and the Community will be happy to lend a hand.

Regards,

Alex

[Azarco]

Hey all,

We haven't heard from you in a while so we'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

Thanks,

Alex