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My old phone is a Galaxy Note 9 I'm using a Nest Mini.

aarukushh
Community Member

3 weeks ago - last edited 3 weeks ago by Community Specialist

Can't get Google Home to recognize a new cell phone . Can anyone help me with having it find my new cell phone? I'm using a Nest Mini. and the new is a Galaxy S7 Edge.

 

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kcruzgonzalez
Community Specialist
Community Specialist

3 weeks ago

Hi @aarukushh,

 

Thank you for posting in the community. I understand you're having trouble getting your Google Nest Mini to recognize your new phone, a Galaxy S7 Edge. It can be challenging when you're trying to add a new device to your smart home setup, and I'm here to help you get this sorted out.

To help me understand what's happening, could you please provide some more details?

  • What exactly is the action that you want to perform?
  • Are you seeing any specific error messages or codes on your device or in the Google Home app?
  • What troubleshooting steps have you already tried so far?

Once I have a better understanding of the issue, I can provide the right support. I look forward to your response.

 

Regards,

Kevin

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