05-10-2022 01:12 PM
I have the app downloaded on my phone but how do you sync it to a desktop computer?
05-11-2022 05:23 AM
For 1st generation Nest cameras you can use the website link below.
For 2nd generation cameras you need to use the Google Home app on a mobile device currently. Google has announced a website version will be available sometime this year.
05-11-2022 11:21 AM
Hi, thanks for the message. Im not sure which version they are but I purchased the camaras about 4 months ago.
I am logged into the mobile app with my Google acct. The problem is that when I try to login with my Google acct via desktop its not syncing with the app and is asking me to "Add a Product" ...do I really need to re-add all my devices on desktop??
05-11-2022 11:31 AM
If you purchased brand new products recently then they are probably Gen 2.
What app are you using?
05-11-2022 04:04 PM
Using Home. Didn't know there was more than one.
05-16-2022 09:51 AM
Just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance.
Thanks for the help, Cathal_S!
05-19-2022 09:52 AM
Just checking in to see if you still need assistance with this issue. We'll leave this topic open for another 24 hrs in case there are any follow up questions or comments. Please let me know if you need further assistance.
05-20-2022 10:08 AM
At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.