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Nest Aware Notifications Causing Website Performance Issues

alexadam0120
Community Member

‎09-09-2024 11:58 AM

Hi everyone,

I’ve been using Nest Aware to monitor my home, but recently, I’ve noticed that when I receive Nest notifications while browsing my fashion website, Branna Couture, the page load times slow down significantly. This particularly happens when viewing high-traffic pages like Unusual Dresses and Chain Sandals.

Has anyone else experienced performance issues with Nest Aware notifications affecting website speed, or is this an isolated case? Any tips on resolving this would be greatly appreciated!

Thanks in advance for the help!

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1 REPLY 1

chaconmorales
Community Specialist
Community Specialist

‎09-12-2024 06:17 PM

Hi alexadam0120,

 

Thanks for reaching out to the Community. I am sorry to hear that the notifications for your Nest Aware are causing issues in other functions of your device. 

Let me ask you some questions to make sure we gather all the necessary information to provide you with better assistance: 

  1. What is the make and model of your device?
  2. What is the mobile app version? (please specify if you are using the web version)
  3. Does the issue happen often?
  4. Have you tried using other devices?
  5. Were there any changes to the Wi-Fi network?
  6. Do you use email or push notifications?

In the meantime, here are some tips to help you resolve this issue:

  • Optimize your Nest Aware settings: Adjust the frequency of notifications and the types of events that trigger them. This can reduce the number of notifications you receive and potentially improve performance.
  • Check your internet connection: Ensure you have a stable and fast internet connection. A slow or unreliable connection can affect both website speed and the delivery of notifications.
  • Close unnecessary tabs and apps: Having too many tabs or apps open at once can slow down your device's performance.
    Close any unnecessary programs to free up resources.
  • Update your browser and operating system: Outdated software can sometimes cause performance issues. Make sure your browser and operating system are up-to-date.

It's also worth noting that the impact of Nest Aware notifications on website speed can vary depending on your specific setup and the type of website you're using.

You can also check the following article to Change Nest notification settings and to know the Nest Aware basics. 

Let me know if you need further assistance.

 

Regards,

Mario

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