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Nest Hello peeling

Djang
Community Member

Hello everyone,

I have this weird problem of the nest doorbell that started peeling, so far it’s working wonderful but it’s a shame the screen is peeling - is there a way to replace this? I checked for sure that the box peeling was removed before placing it. I would greatly appreciate anyone’s assistance in helping me to rectify this as quickly as possible. Thank you so much.

Best Regards

Django Heimgartner

6 REPLIES 6

RXShorty
Gold Product Expert
Gold Product Expert

Hi @Djang 

There are more people having this issue.
Best is to reach out to Google Nest Support to check out if you still have warranty.

Another option is getting a so called skin for your Nest Hello.
I have some good experiences with XtremeSkins. 😊

Djang
Community Member

Thank you, I'll reach out to them.

The second option is a solution on a production fault. Although it is helpfull, I'm not at ease to solve it like that 🙂

RXShorty
Gold Product Expert
Gold Product Expert

Hi @Djang 

I fully understand that. I wanted to give you some options. 😊

EmersonB
Community Specialist
Community Specialist

Hello Djang,

 

I'm sorry to hear about your experience on your Nest Hello. We'd be happy to take a look into this for you. Please fill out this form with all the needed information. Let me know once you’re done.

 

I appreciate the help, RXShorty.

 

Thanks,
Emerson

Djang
Community Member

Hi @EmersonB,

I just finished filling in the form and send it just now 😃

EmersonB
Community Specialist
Community Specialist

Hey Djang,

 

We got your form — thanks for filling it out. Our team will reach out to you via email to further assist you. If you have any questions or concerns, feel free to create a new thread as I will be locking this thread after 24 hours.
 

Regards,

Emerson