Nest doorbell

[Puente24]

My nest doorbell is going offline quite a bit.  Is it on a timer and how do I get it to stay on. It is fully charged 

[janthadeus]

Hi Puente24,

Thanks for reaching out. I’m sorry to hear that and for the delayed response. Let’s sort this out — a few questions: when did the issue start? What’s the status light of your Nest Doorbell (battery)? How far is the doorbell from the router? Also, were there any changes to your Wi-Fi network?
 

Looking forward to your response.

Thanks,

JT

[janthadeus]

Hi there,

How's it going? Still need our help?

Regards,

JT

[janthadeus]

Hey there,

I just wanted to jump in here to make sure that you saw my response. Please let me know if you have any other questions or concerns as I will be locking this in 24 hours.
 

Best,

JT