Nest hub YouTube, YouTube music, screencast not working

[rahulsoma]

My nest hub is not working properly, when I ask it to play something on YouTube or YouTube music it plays for 20-30seconds and stops later on. And same goes with screen cast, it automatically stops casting screen of my phone within 3-4 minutes. I rebooted the device, I turned off the power and turned it on back after 1 minute, even though there is no change. 

[Juni]

Hi rahulsoma,
 

Thanks for reaching out. I apologize for the inconvenience you're experiencing. We'll work together to identify the cause of the problem and find a solution. You can try to factory reset your Google Nest Hub. This erases all your personalized settings and restores the factory default settings. It won’t automatically reconnect to WI-Fi, and you’ll need to set it up again. Check out the article below to know more about it.

Factory reset Google Nest or Home speakers or displays 

Regards,

Juni