google home luzes offline

[blucas73]

boa noite lá alguns dias as luzes da xiaomi encontra-se offline alguem com o mesmo problema?

[Alex_S]

Hi blucas73,

Thanks for visiting the Google Nest Community. A few questions: do you have other smart home devices aside from your Xiaomi lights? If yes, are they showing online in the Google Home app? What’s the Android version of your phone? Do you have another phone or tablet?

Try these troubleshooting steps:

• Unlink your Mi Home account from the Google Home app.
• Reboot your router for two minutes.
• Restart your phone.
• Uninstall and reinstall the Google Home app and the Mi Home app.
• Log in to the Google Home app > Relink Mi Home.
• Command Google Assistant to “Sync my devices.”.

Let me know how it goes.

Regards,
Alex

(Translation)