Nest mini resets itself everyday and goes to local devices..

[ReSyro]

Hello, my nest mini is reseting every day, it unlinks from the living room and goes to local device And I have to setup it again, when i say OK google it says please login through the google home app. 

[Ratchanonassist]

Resyro

[ReSyro]

I dont know if its bugged but i see ONLY ReSyro in your reply.

[ReSyro]

I can see in the app that it says that im unlinking it every night at 2-4 am everyday,even though its doing it on Its own.

[chaconmorales]

Hi folks,

@ReSyro, thank you for posting here in the community. I apologize for the inconvenience that you are experiencing with your Google Nest Mini. But no need to worry, help is here.

Before we get started with further troubleshooting, let me ask you some questions:

1. Are you getting any error messages?
2. When did the issue start?
3. Does the issue persist continuously or intermittently?
4. Do you see any LED light changes?

In the meantime, you can check the following troubleshooting steps:

Google Home App Issues:

1. App Updates: Check for updates to the Google Home app.
2. App Restart: Close and reopen the Google Home app.
3. Clear App Cache and Data: As a last resort, clear the app cache and data (this will remove saved preferences).

Nest Mini Firmware:

1. Ensure the Nest Mini has the latest firmware: Check for updates in the Google Home app.

Device Hardware:

1. Check for Damage: Inspect the Nest Mini for any physical damage.
2. Factory Reset: As a last resort, factory reset the device. This will erase all settings, so back up any important data first.

Please check the following articles to Issues when you reset your Google speaker or to review the Google Nest and Google Home device LED lights. 

Let me know how it goes.

Regards,

Mario

[ReSyro]

The issue started something like 14 days ago, everyday around 2-4 am the nest mini dissconects from my room in Google home and appears again in local devices , I must click on it and set it up again. This happens every day.

The google home app Is updated, IT was unninstaled And instaled again but with no success,

Tried adding the nest mini to another account, same issue occurs again

I'm not getting any error messages.

Theres no led changes.

I've switched the automatic update button of and on

I've tried factory resetting the nest mini with no success and it's not damaged either.

[chaconmorales]

Hi ReSyro,

I understand your frustration with the Google Nest Mini not working as expected even after troubleshooting, thank you for your best effort when following the necessary process.

To assist you better, we'll need some additional information. I'm sending you this form where you can provide all the necessary details and also please fill out all the information required.

Once you've completed the form, please let me know. This will allow us to investigate the issue further and find a solution.

Best regards,

Mario

[ReSyro]

Done, i've filled the form.

[chaconmorales]

Hi ReSyro,

We've received your form and appreciate the details you provided. Please keep an eye on your email, as someone from my team will contact you shortly to help. If you have any questions or concerns in the future, feel free to reply to this post.

Best,

Mario

[ReSyro]

It has been a month and noone replied to me.

[ReSyro]

Still havent got any response.

[RadiantThomas]

Hey ReSryo,

I have this exact issue happen to my nest mini, factory reset and setup does nothing. Let me know if you find anything that works! I haven’t rebuilt a new home yet as my last resort