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New Google Nest Mini insists on logging in - can't figure out how

scargill
Community Member

I just added a Google Nest Mini to my Google Home. It shows above my other 70 devices imder LIVING ROOM - 1 device - Nest (thats what I called it) -  under that I have "Devices linked to you - 72 devices"  and a range of smaert devices. Using my phone I can turn things on and off by voice or button. If I speak to the Nest, it says "Please log in through the google HomeAPP" whereas my phone just gets on with it.

 

I can't seem to get past this...

5 REPLIES 5

scargill
Community Member

Anyoone home?

scargill
Community Member

NO reply. An update fixed the problem but disappointed no one from Google stepped in to help. 

LovelyM
Community Specialist
Community Specialist

Hello scargill, 

Thanks for reaching out. I'm sorry for this experience.

I'm glad to know that an app update resolved your concern. We'll also take your words as feedback on the response time in the Community. If you have other issues you need help with, please let me know and I'd love to help.

Best,
Lovely

LovelyM
Community Specialist
Community Specialist

Hi scargill, 

Checking in should you have any concerns or questions you need help with. Let us know by replying to this thread. 

Cheers,
Lovely

LovelyM
Community Specialist
Community Specialist

Hey there scargill,

I'm checking in to make sure that you've seen my responses. Please let us know if you have any additional questions or concerns before I close this thread in 24 hours. 

Thanks,
Lovely