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New router cant connect

Raven456
Community Member

Can anyone help me connect to my new router. I don't want a factory reset and can't change WiFi  connection and hame won't forget it. Why can't it be simpler?  Please help.  Thank you.

4 REPLIES 4

David_K
Platinum Product Expert
Platinum Product Expert

To clarify, is it a Google Wifi or Nest Wifi router? Here's how to check:

Nest Wifi and Google Wifi products compared - Google Nest Help

Assuming it is, what exactly is the problem? Is it setup successfully? What are you trying to do?

Dan_A
Community Specialist
Community Specialist

Hi folks,

 

@David_K, thanks for the help.

 

@Raven456, I wanted to follow up and see if you are still in need of any help. Have you had the chance to try the suggestion above? If yes, how is it?

 

Keep us posted.

 

Thanks,

Dan

Raven456
Community Member

No thank you I'm grateful for all the kind of advice but it actually connected on the 3rd day after alot of trys it finally connected.

Thanks to all

Dan_A
Community Specialist
Community Specialist

Hi Raven456,

 

Awesome — glad to hear that it's now resolved. It looks like we can consider this one complete, so I will lock the thread shortly unless I can help out with anything else. 

 

Cheers,

Dan