Notifications

[Kenny712]

I have a goggle nest camera done had it for a year now. My only problem with the google nest is that I never receive the notification of motion at my house. How am I able to get the notification to show up on my phone?

[Juni]

Hi Kenny712,

Thanks for posting.

This is not the experience that we wanted you to have, let me help you out. A few things: which Nest camera? Is your camera in the Google Home app or Nest app? Are you signed into the app? Did you receive email notifications? Were there any recent changes made before the issue started?

Make sure your phone or tablet’s settings aren’t blocking notifications from the Nest app. The links below will take you to Apple’s and Google’s support websites.

• Android Notification Settings
• iOS Notification Settings

You can also check this helpful article.

Troubleshoot notifications and emails from Nest

Keep me posted.

Thanks

Juni

[Juni]

Hi there,

It's me again. I want to make sure you're all good — how did the steps go?

Best,

Juni

[Juni]

Hello there Kenny712,

We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.

Regards,

Juni